On today’s episode, I talk about an important aspect of every dental or medical practice: I discuss anchoring. Namely, framing patients’ expectations and understanding various procedures and the costs they may incur. It’s extremely important to communicate clearly with patients and to make sure they understand why they need a certain procedure. If you don’t […]
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On today’s episode, I talk about an important aspect of every dental or medical practice: I discuss anchoring. Namely, framing patients’ expectations and understanding various procedures and the costs they may incur.
It’s extremely important to communicate clearly with patients and to make sure they understand why they need a certain procedure. If you don’t frame the problem in an effective manner, the patient may only consider the monetary costs and not the cost to their health. Listen in as I explain ways to engage your patients and anchor problems effectively.
Today’s Topics:
- Couching bad information/Explaining procedures
- Managing patients’ goals and giving them perspective
- Framing problems for patients
- Thoughtful communication
I would love to hear your feedback on today’s episode. Send me a message via practicewater.com.
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This podcast is sponsored by PracticeWater, providing online training and other products to implement health and profit strategies in your dental practice. Visit PracticeWater to learn more!
