On today’s episode, I discuss the often uncomfortable topic of collections. Specifically, I underline ways to stress the importance of your relationship with your patient, while successfully collecting on most, if not all, of your overdue accounts. Creating a successful practice comes with many pitfalls and the last thing you want to do is create […]
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On today’s episode, I discuss the often uncomfortable topic of collections. Specifically, I underline ways to stress the importance of your relationship with your patient, while successfully collecting on most, if not all, of your overdue accounts.
Creating a successful practice comes with many pitfalls and the last thing you want to do is create a strain on your relationship with patients. Listen in as I emphasize the importance of working with patients to pay off debts and not alienate them in the process.
Today’s Topics:
- Steps for dealing with past due accounts
- Writing effective 90-day letters to patients whose bills are past due
- How to determine which bills to send to collections and which to write off
I would love to hear your feedback on today’s episode. Send me a message at practicewater.com.
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This podcast is sponsored by PracticeWater, providing online training and other products to implement health and profit strategies in your dental practice. Visit PracticeWater to learn more!
