Podcast 
011: A Big Reason Most Patients Don’t Follow Through with a Comprehensive Treatment Plan and a Few Things You Can Do About It
On today’s episode, I discuss reasons some patients may be wary of pursuing further treatment or seeing their treatment plan through. I also outline ways to ensure that they feel comfortable, understand the importance of dental health, and return to the practice regularly. The goal of ensuring return visits is not only to fully serve […]
010: Three Reasons to Make Learning a Core Value in Your Practice
Today I discuss why it is so vital to make learning a core value of your practice. In a time when demand for dental services and profits are flat, frustrations run high. As such, it is important to manage personal and team stress. The way to do this is to advance your practice through learning. […]
009: The Best Part of the Elephant to Eat First – a Guide to Know What to Focus on When You Are Overwhelmed by Running Your Practice
On this brief episode, we delve into which part of the elephant to eat first. Namely, I break down how to tackle the many issues that arise at a practice. When you have a team, patients, and finances to deal with, it’s hard to know where to put your focus. Today, I help you determine […]
008: Why an Anchor is More Important Than a Drill in Your Practice When it Comes to Health and Profit
On today’s episode, I talk about an important aspect of every dental or medical practice: I discuss anchoring. Namely, framing patients’ expectations and understanding various procedures and the costs they may incur. It’s extremely important to communicate clearly with patients and to make sure they understand why they need a certain procedure. If you don’t […]
007: A Better Way to Answer the Question “Why is Dentistry so Expensive?!”
On today’s episode I cover a topic that comes up so frequently in the life of a dentist. Namely, I discuss the issue of how to change the perception that dentistry is expensive. Dentistry is commonly perceived as an expensive or unaffordable health care cost (even with the help of insurance). In actuality, it is […]
006: A Patient Refuses to Pay – A Simple Tip to Increase Collections of Your Over 90 Day Accounts
On today’s episode, I discuss the often uncomfortable topic of collections. Specifically, I underline ways to stress the importance of your relationship with your patient, while successfully collecting on most, if not all, of your overdue accounts. Creating a successful practice comes with many pitfalls and the last thing you want to do is create […]
005: One Way to Tell If You Have the Most Welcoming Dental Practice in Your Area
On today’s episode, I discuss simple ways to build your business through relationships within your community. More often than not, tips about building your practice involve gimmicky, short-term ideas that ultimately do not bring in the type of business for which one would hope. The best advice I can offer, while simple, is not always […]
004: How I Used Dental Insurance Advice to Win Over a Girl Who Was Way Out of My League
Most of what you’ll hear nowadays encourages you to pursue a short-term, pushy and gimmicky path when approaching new patients. Well, if you’re having case acceptance issues, that may work for you. I, however, have never felt like it was the right thing to do in terms of presenting treatment to people. If you’re having trouble […]
003: What an Amazing Hibachi Chef Knows That Could Totally Change Your Practice Numbers
Welcome to episode three of the Dr. Fries With That show! Today’s edition is about what an amazing Hibachi chef knows about customer service that could totally change your dental practice numbers. As dentists, we desperately want our patients to understand how incredibly and deeply dedicated we are to the quality of what we do. […]
002: How TJ Maxx Nearly Ruined My Practice
The usual advice about growing your dental practice isn’t about people; it’s about short term, impersonal, gimmicky transactions. “Dr. Fries With That” is a show about strategies to increase both health and profit at your practice, without feeling so greasy. This is episode two, and this edition is about how spending too much money at […]
